Privacy Policy

Last updated: 11/14/2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, phone number)
  • Delivery addresses and location data
  • Order history and preferences
  • Payment information (processed securely)
  • Communications with customer support

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Communicate with you about your orders
  • Improve our services and user experience
  • Send promotional offers and updates (with your consent)
  • Detect and prevent fraud

3. Information Sharing

We share your information with restaurants, shops, and delivery partners to fulfill your orders. We do not sell your personal information to third parties. We may share anonymized data for analytics purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Export your data

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings.

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@droviapp.com